Downloaded printer driver but cannot find printer on computer

I was able to install the printer now - the printer was finally being detected by the HP installation utility. I think one other critical step in solving the problem was enabling printer sharing on my network. For some reason this was disabled in my Network and Sharing Center. Thanks for your help - I hope that I am good for now.

Visit us again if you have any concerns! The printer shows as online and I can access it through the web interface. As you have already tried these steps and still having the issue, I would personally suggest you contact our HP phone support for further assistance. If your product is Out of warranty then remember to choose the paid options to get the tech support number. They might have multiple options to help you on this. Please use the following link to create yourself a case number, then call and it may help speed up the call process:.

Step 1. Open link: www. Step 2. Enter Product number or select to auto detect. Step 3. Scroll down to "Still need help? Complete the form to select your contact options". Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear. They will be happy to assist you immediately.

Keep me posted for any other assistance,. Sandytechy20 I am an HP Employee. If it still didn't work. Then go through below link and use system restore to a previous point where it was working fine. Thank You : Sourav. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to SouravBehera's post on May 31, Thank you, Sourav! Glad to hear that. If the check box is already checked, uncheck it and select okay. You can check by following the steps below:.

Navigate to Windows Update in the navigation panel on the left of the window. Select the checkbox next to the driver that is associated with the device you are attempting to install. If you recently upgraded from an earlier version of Windows, your printer driver might work with the previous version but might not work well or at all with Windows On the right, under Related Settings , select Print server properties.

On the Drivers tab, see if your printer listed. In the Printer Driver Selection dialog box, on the left, select your printer manufacturer, on the right, select your printer driver, select Next , select Finish , and follow the instructions to add your driver.

Windows 11 Windows 10 More Simply ask a new question if you would like to start the discussion again. We would like to share some of the most frequently asked questions about Instant Ink. All forum topics Previous Topic Next Topic. New member. Message 1 of HP Recommended. Product: Envy Operating System: macOS Tags 2. Tags: envy Accepted Solutions. Message 2 of Wait until the printing system is reset and no devices show in the Printers list Restart your computer and then go back to System preferences — Printers and scanners.

Do not select an HP Fax driver. Let me know if that helps! Please click "Accepted as Solution" on the post that solves your issue to help others find the solution.

To show appreciation for my help, please click the "Thumbs Up Icon" below! Was this reply helpful? Yes No. Message 3 of Bless you! The printer driver which your Windows 10 struggles to find might be corrupt or out of date. Fortunately, your operating system has its way of ironing such problems out: the built-in Device Manager tool is designed to get problematic drivers back on track automatically. And here is what you should do to make Device Manager search for updated driver software in case the reinstallation manoeuvre does not work for you:.

The catch is, Device Manager may fail to find the latest manufacturer-recommended versions of the drivers you need to get your printing device up and running. As such, we recommend you to proceed to the following method — it is sure to help you get out of the predicament you are in. The easiest and safest way to get your drivers in tip-top shape is to use a reliable tool such as Auslogics Driver Updater.

This intuitive solution will fix and update all your drivers — not only those related to your printer. What you need to do to get such a result is click just one button — the tool will immediately examine all your drivers and walk you through the process of repairing or updating them if need be. This is definitely the solution for those who have a high level of technical expertise and a good understanding of computer architecture.